Data Deletion & Retention Policy

1. Purpose

Gamepe Technologies Private Limited ("Gamepe", "Company", "we", "us", or "our") operates social-audio and chatting applications that allow users to communicate, participate in audio conversations, create profiles, send messages, and interact with other users.

This Data Deletion & Retention Policy explains:

what categories of personal data we retain;
why and for how long we retain such data;
when personal data is deleted or anonymised;
how users can request deletion of their personal data;
circumstances in which we may retain certain information after an account deletion request; and
how we manage deletion of data held by our service providers and data processors.

This Policy is intended to support our obligations under applicable Indian data-protection and other applicable laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Digital Personal Data Protection Rules, 2025 ("DPDP Rules"), as applicable from time to time.

2. Scope

This Policy applies to personal data collected or processed through Gamepe's social-audio, chatting, mobile, web, and related services, including data processed by service providers acting on our behalf.

It applies to:

registered users;
users who interact with our services without creating an account, where applicable;
user profiles;
audio and chat-related information;
customer-support interactions;
technical and security information; and
other personal data processed in connection with our services.

3. Our Data Deletion Principle

Gamepe follows the principle of retaining personal data only for as long as it is reasonably necessary for the specific purpose for which it was collected or otherwise permitted or required by applicable law.

Where personal data is no longer required for the purpose for which it was collected, or where a valid deletion request is received and no legal exception applies, Gamepe will delete, destroy, or anonymise the relevant personal data within a reasonable period.

The DPDP Act provides a right to erasure, subject to circumstances where retention is necessary for the specified purpose or required by applicable law.

4. Categories of Data and Retention Periods

The following retention periods are our standard targets. A different period may apply where required by law, necessary for security, fraud prevention, dispute resolution, or another lawful purpose.

Data Category	Examples	Standard Retention
Account information	Name, username, email address, phone number, account ID	Until account deletion, subject to lawful retention requirements
Profile information	Profile photo, bio, interests, profile settings	Until deletion of the account or earlier deletion by the user
User-generated content	Chat messages, posts, comments, audio-room content, recordings where applicable	Until deletion by the user, account deletion, or expiry of the relevant service purpose, subject to legal/security requirements
Audio-room information	Room ID, participation information, moderation records	As necessary for operation, moderation, safety and dispute handling
Chat/communication metadata	Sender/recipient IDs, timestamps, message status, technical metadata	As necessary for service operation, security and legal obligations
Customer support data	Support tickets, complaints, communications	Generally up to 3 years after resolution, unless a longer period is required
Security and fraud-prevention data	Device information, IP address, login records, abuse reports	As reasonably necessary for security, fraud prevention and investigation
Transaction information	Payment-related records, invoices, transaction IDs	As required by applicable tax, accounting and financial laws
Consent records	Consent status, consent withdrawal records and related records	For as long as necessary to demonstrate compliance or as otherwise required by law
Legal/dispute records	Claims, notices, evidence and related records	Until resolution of the matter and for any additional period required by applicable law
Technical logs	Application/server logs and security events	Generally up to 1 year, subject to applicable law and security requirements
Backups	Copies of relevant account/system data	Deleted or overwritten according to the Company's backup lifecycle

The retention period for a particular category may be extended where retention is required by law or reasonably necessary to establish, exercise or defend legal claims, investigate fraud or abuse, protect users, or maintain security.

5. Account Deletion

Users may request deletion of their Gamepe account through the account-deletion functionality provided in the application or by contacting Gamepe through the designated privacy/support channel.

After receiving a valid account deletion request, Gamepe will:

verify the request where reasonably necessary to prevent unauthorised deletion;
disable or restrict the account where appropriate;
identify personal data associated with the account;
delete or anonymise personal data that Gamepe is no longer required or permitted to retain;
instruct relevant data processors to delete or return such personal data, where applicable; and
retain only information that is necessary or legally required to be retained.

Account deletion may result in the permanent loss of access to the user's profile, chats, rooms, content, connections, virtual items, preferences, or other account-related features, subject to the terms applicable to the service.

6. Deletion of User-Generated Content

Users may be able to delete certain content directly through the application.

Depending on the nature of the service, deletion of user-generated content may not immediately remove:

content that has been independently copied or shared by another user;
content retained temporarily in technical backups;
information required for safety, security, fraud prevention or legal compliance; or
records that Gamepe is legally required to retain.

Where technically and legally feasible, Gamepe will remove deleted content from active systems within a reasonable period.

7. Audio Data and Recordings

Gamepe may process information relating to audio conversations to provide, secure, moderate, and improve its services, subject to the applicable Privacy Policy and user permissions.

Where audio conversations are recorded, Gamepe will clearly disclose the applicable recording practice and purpose to users where required.

Audio recordings will not be retained indefinitely. They will be deleted or anonymised when they are no longer required for the purpose for which they were collected, subject to applicable legal, security, moderation, dispute-resolution, or other lawful retention requirements.

If an audio recording is required as evidence of suspected abuse, fraud, harassment, illegal activity, or a violation of Gamepe's terms, it may be retained for as long as reasonably necessary to investigate or resolve the matter.

8. Chat Messages

Where users delete chat messages or request account deletion, Gamepe will delete the applicable information from active systems within a reasonable period, unless retention is required or permitted by law.

Some message-related metadata may be retained for security, fraud prevention, technical troubleshooting, legal compliance, or dispute resolution.

Gamepe cannot control copies of messages that another user has independently saved, screenshot, recorded, forwarded, or otherwise reproduced.

9. Backups

Deleted personal data may remain temporarily in encrypted or otherwise protected backup systems because backups are designed for business continuity, disaster recovery, and security.

Backup copies will not ordinarily be restored or used for ordinary business purposes except where necessary for legitimate recovery, security, legal, or operational purposes.

Deleted data will be removed from backup systems in accordance with Gamepe's backup rotation and deletion procedures.

10. Legal and Regulatory Retention

Gamepe may retain personal data after an account-deletion request where retention is necessary to:

comply with applicable law or a lawful governmental request;
comply with tax, accounting, financial, or regulatory obligations;
establish, exercise or defend legal claims;
investigate or prevent fraud, abuse, security incidents, or other unlawful activity;
enforce Gamepe's agreements and policies;
protect the rights, safety, and security of users, Gamepe, or other persons; or
satisfy another lawful purpose recognised under applicable law.

Where retention is required, Gamepe will retain the information only for the period reasonably necessary for that purpose and will delete or anonymise it when the applicable retention requirement ends.

11. Processing by Data Processors

Gamepe may use third-party service providers such as cloud hosting providers, analytics providers, customer-support providers, communication providers, security providers, and other technology vendors.

Where such providers process personal data on Gamepe's behalf, Gamepe will take appropriate contractual and organisational measures requiring them to handle personal data according to applicable requirements.

When personal data is no longer required, Gamepe will take reasonable steps to require applicable data processors to delete or return the relevant personal data, subject to lawful retention requirements.

12. Security and Abuse Investigations

Gamepe may temporarily retain relevant information where necessary to investigate:

harassment or threats;
impersonation;
spam;
fraudulent activity;
unauthorised access;
manipulation or abuse of the platform;
violations of community guidelines;
suspected illegal activity; or
security incidents.

Such information will be restricted to authorised personnel and retained only for as long as reasonably necessary for the relevant investigation or legal purpose.

13. Data Deletion Requests

Users may request deletion of their personal data by:

In-App: Account Settings → Privacy/Account → Delete Account
Email: privacy@gamepe.com
Company:
Gamepe Technologies Private Limited
C/o Sorted Square Coworking Private Limited, Panchvati Vastra Nagar, Behind Roshni Ghar Road, Lashkar City, Gwalior, Gird, Madhya Pradesh 474009,
India

When submitting a deletion request, Gamepe may request information reasonably necessary to verify the identity or authority of the requester.

The DPDP Act recognises a Data Principal's right to request erasure, subject to applicable exceptions.

14. Withdrawal of Consent

Where processing is based on consent, users may withdraw consent through the mechanisms made available by Gamepe.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Where consent is withdrawn, Gamepe will cease processing based on that consent within a reasonable period unless continued processing is required or authorised by applicable law.

The DPDP Act requires withdrawal of consent to be as easy as giving consent and provides for cessation of processing following withdrawal, subject to legal exceptions.

15. Retention of Processing and Security Logs

Certain processing, security, traffic, and technical logs may be retained for security, compliance, investigation, and operational purposes.

The DPDP Rules, 2025 include circumstances requiring certain personal data and associated processing logs to be retained for a minimum period before deletion, subject to applicable provisions and exceptions.

Gamepe will apply the retention period required by applicable law where such mandatory retention applies.

16. Children's Data

Gamepe may apply additional safeguards to personal data relating to children in accordance with applicable law.

Where applicable, children's personal data will be retained only for as long as reasonably necessary for the relevant service or lawful purpose and will be deleted when the purpose is no longer being served, subject to legal requirements.

Gamepe may also restrict or remove accounts where information indicates that a user does not meet the minimum age requirements applicable to the relevant service.

17. Deletion and Anonymisation

Where deletion is not technically or legally appropriate, Gamepe may anonymise information so that it can no longer reasonably be associated with an identifiable individual.

Anonymised information may be retained and used for purposes such as:

service analytics;
product improvement;
statistical analysis;
security analysis;
research; and
business reporting.

Anonymised information will not be treated as personal data where it no longer identifies or can reasonably be linked to an individual under applicable law.

18. Deletion Procedure

Gamepe's internal deletion process may include:

identification of the relevant user and data;
verification of the deletion request;
classification of data subject to deletion or retention;
deletion from active production systems;
deletion or scheduling of deletion from applicable secondary systems;
communication of deletion instructions to relevant processors;
retention of legally required records;
deletion through the applicable backup lifecycle; and
recording completion of the deletion process.

19. Exceptions to Deletion

Gamepe may decline, delay, or limit deletion of particular information where:

retention is required by law;
retention is necessary to comply with a legal obligation;
retention is necessary for a pending or reasonably anticipated legal proceeding;
retention is necessary for fraud, security, or abuse prevention;
deletion would compromise the security or integrity of the service;
the information has been irreversibly anonymised; or
another lawful exception applies.

Where reasonably appropriate, Gamepe will explain the applicable reason for retaining information.

20. Policy Review

Gamepe will periodically review this Policy to ensure that its retention and deletion practices remain appropriate for its services, technology, business operations, and applicable legal requirements.

Changes to this Policy may be published through the Gamepe application, website, or other appropriate communication channels.

21. Contact

For questions, privacy requests, or data deletion requests, please contact:

Gamepe Technologies Private Limited
Privacy Contact
Email: contact@tamasha.live

22. Important Legal Notice

This Policy is intended as a general operational and privacy-policy template for Gamepe Technologies Private Limited. It should be reviewed and finalised by Gamepe's legal/privacy counsel before publication, particularly with respect to the Company's actual data flows, age-gating practices, audio-recording practices, third-party processors, applicable sector-specific requirements, and the commencement dates of provisions under the DPDP Act and DPDP Rules.